Shipping & Delivery

We ship Rozana orders across the UK and internationally. Available delivery services, shipping charges and estimated delivery times are shown at checkout based on your delivery address.

Processing your order

Once your order has been placed, we'll prepare it for dispatch. You'll receive a dispatch confirmation with tracking information when your parcel is on its way. Processing and delivery times may be longer during busy periods and bank holidays.

International delivery, customs & duties

International orders may be subject to import duties, taxes and customs clearance. Where a duties-paid delivery option is available, it will be clearly identified at checkout. Otherwise, local duties and taxes may be payable by the recipient before delivery. Please check the delivery options and total charges displayed at checkout before placing your order.

Tracking & delivery queries

Keep an eye on your tracking link for the latest updates. If there is a problem with your delivery, please contact us with your order number so we can help.

Questions?

Contact us through our contact page.