Shopping Rozana from outside the UK? Here's what to know about customs, import duties and taxes.

How customs charges work

International orders may be subject to import duties, local taxes and customs clearance charges depending on the destination and the value of your order.

Duties-paid delivery (DDP)

Where a duties-paid delivery option is available, it will be clearly labelled at checkout. The applicable duties and taxes are covered as described in that option, so you should not be asked to pay those same import charges again on delivery.

Delivery without prepaid duties

If you select a delivery option that does not include duties and taxes, the courier or customs authority may request payment before releasing your parcel. These charges are separate from your order and are the recipient's responsibility.

Where can I check the cost?

Enter your delivery address at checkout to see the shipping options and charges available for your destination. Customs rules can change and we cannot guarantee amounts not included in the checkout total.

Need help?

For questions about an international order, email sales@rozanaldn.com with your order number. You can also read our Shipping & Delivery information.